Legal

Terms of Service.

The terms that govern mobile collections, appointments, payment, and SMS communications with Kimber & Ko.

01

Our Services

Kimber & Ko. provides professional mobile phlebotomy — blood specimen collection performed at a patient's home, facility, or other agreed location throughout Chicago and surrounding communities.

Kimber & Ko. does not diagnose, treat, or order laboratory testing. A valid laboratory order from the patient's healthcare provider is required for every collection. Results are reported by the ordering laboratory and provider, not by Kimber & Ko.

02

Appointments

Appointments may be requested by telephone, email, or through the forms on this website. All requests are confirmed personally before a visit is scheduled. Arriving times are estimates and may adjust based on traffic, weather, and the needs of patients scheduled before you.

A responsible adult must be present for collections involving minors or patients unable to consent on their own behalf. We ask for at least 24 hours' notice when an appointment must be cancelled or rescheduled.

03

Payment

Private-pay rates are published on our Pricing page. Payment is due at the time of service unless other arrangements have been made in writing. Facility partners are invoiced according to their service agreement.

04

SMS Communications

Kimber & Ko. sends text messages only to mobile numbers whose owners have texted the keyword DRAW to 888-991-9825 from their own mobile phone. By texting DRAW to 888-991-9825, you agree to receive text messages from Kimber & Ko. regarding appointment scheduling, reminders, and mobile collection updates. Message frequency varies. Message and data rates may apply.

You may reply STOP at any time to opt out of SMS messages, or HELP for assistance. Consent to receive SMS messages is not a condition of purchasing any service. You may opt out without affecting your ability to schedule a collection. Details about how consent is collected and how messages are sent can be found on our SMS Consent page.

05

Website Use

All content on this website — including text, imagery, and the Kimber & Ko. name and logo — is the property of Kimber & Ko. LLC and may not be reproduced without written permission. This website is provided for information and service requests; it is not a substitute for medical advice from your healthcare provider.

06

Limitation of Liability

To the fullest extent permitted by law, Kimber & Ko. LLC shall not be liable for indirect, incidental, or consequential damages arising from the use of this website or our services. Our services are performed in accordance with our Policy & Procedure Manual and applicable regulations.

07

Contact

Questions about these terms may be directed to info@kimberandko.net or 888-991-9825. Kimber & Ko. LLC · 401 N. Michigan Ave, Ste 1200, Chicago, IL 60611.

Last updated: October 2026